Last updated: August 11, 2026

This Privacy Policy describes how Passion4Wholeness (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise communicate with us regarding p4w.co.za (the “Site” or the “Services”).

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We will post the revised policy on the Site and update the “Last updated” date.

What Personal Information We Collect

Information you give us directly, which may include:

• Contact details such as name, address, phone number, and email
• Order information such as billing and shipping address, payment confirmation, and order history
• Account information such as username and password
• Customer support information such as anything you tell us when you contact us

Information collected automatically, including device information, browser information, IP address, and how you interact with the Site. We use cookies and similar technologies for this.

Information from third parties, such as payment processors who handle payment details on our behalf to complete your order.

How We Use Your Personal Information

• To process orders, arrange shipping, and provide customer support
• To send order confirmations, shipping updates, and respond to enquiries
• For marketing communications, where you have not opted out
• To detect and prevent fraud
• To improve the Site and our products

How We Disclose Personal Information

We may share your information with:

• Vendors who help us run the business, such as payment processors and couriers
• Legal or regulatory authorities where required by law
• A buyer or successor in the event of a business sale or transfer

We do not sell your personal information to third parties for their own marketing purposes.

Cookies

We use cookies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling them may affect how the Site functions.

Data Retention and Security

We keep your personal information only as long as needed to provide the Services, meet legal obligations, or resolve disputes. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Contact

For any questions about this Privacy Policy or to exercise your rights, contact us:

Passion4Wholeness
Phone: +27 83 292 3366
Email: passion4wholeness@gmail.com
Address: 52 3rd Street, Johannesburg, GP, 2104, South Africa